Support Services

NEC IT Platforms & IT Solutions

Customer Technical Support & Assistance

NEC provides end-to-end support services for all aspects of our IT platforms and IT solutions.
NEC's team of engineers and technology support personnel is able to handle a range of issues from troubleshooting and hardware replacement to third-tier escalation.

NEC IT support representatives can be reach at 877-632-0064
or by email at

Support coverage includes the following NEC solutions:
ExpressCluster Software / ProgrammableFlow (SND) / Servers / Storage (SAN & HYDRAstor)

QX Switches Support & Assistance

For technical support and assistance with our QX switches
please contact NEC's National Technical Assistance Center (NTAC) at 800-852-4632
or use the NEC Anytime Portal at


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