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NEC Frequently Asked Questions

Product
Model Name:
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Applications

Unable to use Ghost to clone a computer that uses Windows 2000

CD-ROM Drive

Can I swap the CD-ROM on my Versa FX or FXi while the unit is on?
Why won't some CD-R or CD-RW disks play in my CD-ROM?

Hard Drive

How do I fix a Smart Status Bad error message on boot up?

Modem

After I install a 3COM modem kit #OP-710-4019 on any Versa System using Internet Explorer 4.01 and the Active Desktop feature, an error message will appear upon rebooting the system:

"Can not find the file "C:\~tmpset._X~\setup_.EXE" (or one of it components)..."

My system dials out but does not connect and/or emits static noise when dialing out. How do I fix it?
My system stops responding when running diagnostics on my PC Card modem in Control Panel. How do I fix this?

Operating System

Why does my computer enter standby mode after random amount of time?
Why does the system go into Suspend mode in Windows 98 instead of Standby? Also, why does the system "Save to File" instead of Hibernate in Windows 98?
Why doesn't my Targus USB to Serial adapter (PA088U) work if I unplug it and then plug it back in while in Windows?

Other

Unable to browse the network or join a domain after upgrading from Windows NT 4.0 to Windows 2000

PortBar

Why doesn't the PalmPilot work on the USB PortBar's serial port?
Why don't some devices work on the Parallel port of the USB Portbar?

Recovery CD

I had my notebook repaired and the motherboard was replaced. Now, when I run a restore I get an error stating "This product recovery CD is for NEC Computers only."

Video

My LCD panel remains fully powered on when the lid is closed, if the system is in ACPI mode.