 |
 |
 |
|
Question:
How do I Restore my Versa LitePad? The keyboard and external mouse doesn't work when I boot to the Versa LitePad Product Recovery CD (CD1.)
Answer: The pen
will not be recognized until the Operating System has loaded the appropriate
drivers. During the recovery process these drivers are not loaded. As
with the original setup you will need to have your keyboard plugged in. The
mouse drivers are not loaded during this process either
Step-by-step
Instructions for Restoring the Versa LitePad.
- Power off your Versa LitePad
and connect the USB keyboard, USB Mouse, and USB CD-Rom drive.
Note: The external USB keyboard, mouse, and CD-Rom drive must be
connected directly to your Versa LitePad's USB ports during the recovery
process.
- Insert the "Versa LitePad
- Tablet PC Product Recovery CD - CD1" that came with your Versa
Litepad.
Note: You will have to power on briefly to open the CD-Rom drive
door. Make sure to reboot after inserting the product recovery CD by
either powering off and on or hitting "Ctrl + Alt + Del" on the
keyboard.
- Your Versa LitePad should boot
from the Product Recovery CD and you will be presented with the License
Agreement Screen. If your Versa LitePad does not boot from the
Product Recovery CD, please refer to the Versa LitePad FAQ - "Why
can't restore my LitePad from the CD?" http://support.necam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001577
- At the License Agreement
screen, hit the "A" key on the Keyboard to accept the license
agreement. You will then be presented with the NEC Product Recovery
Utility Screen.
- At the NEC Product Recovery
Utility Screen, make your selection by either pressing the "F"
key on the keyboard for a "Full Disk Drive" recovery or pressing
the "P" key on the keyboard for a "Partition Only"
recovery.
Note: The Full Disk Drive option will erase the entire hard drive and
create 1 partition using all available hard drive space. If you have
configured your hard drive with multiple partitions, you can use the Partition
Only option to erase and format the only the primary partition (drive C:), this
option will leave data on the remaining partitions intact.
- After choosing the selecting
the Full or Partition Only, you will be presented a warning screen
explaining your choice in more detail, hit the "C" key on the
keyboard to continue.
- Then you will be presented with
the confirmation screen. To continue with the recovery process,
press and hold the "Alt" key and press the "N"
key. To cancel, press and hold the "Alt" key and press the
"C" key.
- Now the recovery process will
begin copying files to your hard drive. After approximately 5
minutes, you will be prompted to insert the next CD. Insert the
"Versa LitePad - Tablet PC Product Recovery CD - CD2", make sure
OK is highlighted, and press the <Enter> key to continue.
- The recovery process will continue
and finish copying files to the hard drive and you will be prompted to
reboot your Versa LitePad. Remove the Product Recovery CD from the
CD-Rom drive, make sure "Reboot" is highlighted, and hit the
<Enter> key to reboot.
The system
will reboot, start the Windows XP Professional Setup process, continue copying
files, and reboot once more. After the copy process is complete, use the
keyboard and external mouse to complete the Windows XP setup screens. The
system will reboot once more and boot into Windows XP Tablet PC.
|
|
|
Question:
How do I get the CRT output of my LitePad to work?
Answer: By pressing the Fn+Rotate buttons simultaneously you can switch between LCD only and simultaneous LCD and CRT. Note, the LitePad does not support CRT only mode. See Tablet PC Switches and Functions in your users guide for additional information.
|
|
|
Question:
Why doesn't the LitePad recognize the pen while I am setting it up for the first time?
Answer: The pen will not be recognized until the Operating System has loaded the appropriate drivers.
When you are setting up your LitePad for the first time you will need to have your keyboard and mouse plugged in. This is necessary in order to fill in the required fields and to accept the license agreement.
|
|
|
Question:
Why doesn't the LitePad recognize the pen while I am restoring it from the recovery CD?
Answer: The pen will not be recognized until the Operating System has loaded the appropriate drivers. During the recovery process these drivers are not loaded.
As with the original setup you will need to have your keyboard plugged in. The mouse drivers are not loaded during this process either
|
|
|
Question:
How do I clean my Tablet LCD?
Answer: Never use harsh solutions, household cleaners, or spray cleaners that contain caustic material on the NEC Versa LitePad.
Carefully wipe the LCD screen with a soft cloth or a screen wipe designed for that purpose. Special screen wipes are available through your local computer dealer.
|
|
|
Question:
I am experiencing wireless connection issues.
Answer: 1. Check with the manufacturer of your wireless access point for any firmware updates.
2. Ensure that the antenna is in the up position. The metal in the LitePad case can interfere with signal strength.
3. Ensure all wireless settings, SSID, encryption enable/disable, and encryptions keys are correct.
4. If continue to experience issues connection to your wireless LAN, try using the Wireless Client Manager included with the Versa LitePad.
- To enable the Wireless Client Manager:
- Tap Start -> Programs (or All Programs) -> Wireless Client Manager.
- Tap the "Optional Functions" tab and REMOVE the check from "Use the Wireless Network Settings on Windows XP (Settings on Wireless Client Manager will be invalid).
Then
- Tap the "Details of Network" tab. This tab has 2 sections, the "Available Networks" section and the "Setting Networks" section. The "Available Networks" section shows all wireless networks that are within range. Some networks may have security enabled, so users may require assistance from their network administrator.
- To add (and configure) a wireless network to your wireless profiles, highlight the available wireless network and tap the "Add to profiles" button.
- A window will appear prompting the for all of the necessary wireless configuration information. If encryption is required, enter the information on the "Encryption Settings" tab.
5. There is an updated version of the Wireless Client Manager and an updated ALPS Wireless Device driver. They can be downloaded by clicking clicking here
|
|
|
Question:
Why doesn't my NEC USB Portbar work correctly?
Answer: A: Per the release notes shipped with the Tablet PC, you must install the driver that shipped with the NEC Versa Litepad Tablet PC. The driver should be installed BEFORE connecting the Portbar to the Tablet PC. The driver is located on the Applications and Drivers CD included with the Tablet PC. If you have installed any other version of the driver then do the following:
1. Disconnect Port Bar from Tablet PC
2. Click Start
3. Control Panel
4. Click Add or Remove Programs
5. Select PA090
6. Select Remove
7. Follow prompts to Remove driver
8. Reboot
9. Proceed to Install Correct Driver
Install Correct Driver:
1. Make sure Port Bar is NOT connected to Tablet PC
2. Connect CD Rom Drive to Tablet PC
3. Make sure system is done booting
4. Insert Applications and Drivers CD into CD Rom Drive
5. The launch program will start automatically
6. Highlight "Drivers" on the menu
7. Click Targus Portbar
8. Follow on screen instructions
|
|
|
Question:
The Franklin Covey Tablet Planner for Tablet PC has stopped working. How do I purchase the full version?
Answer: 1. Each time the application opens, a message box appears with the number of days left in the trial period. This message also displays the following message --> "Enter the Product Key or leave this area blank to continue the trial. If we can help you in any way, please call us 5AM - 11PM (MST), Monday - Saturday at 1-800-819-1812."
2. Once the 30 days is expired. Clicking the "OK" button will simply close the program.
3. Clicking "Buy it" opens a web page with options for purchasing the software.
|
|
|
Question:
I can't restore my LitePad from the CD. When I try to boot from the attached CD ROM drive, with Product Recovery CD1, I get an error message telling me to re-boot or put in bootable media.
Answer: Reset the BIOS to optimum defaults in the LitePad BIOS Setup Utility. To enter the Setup Utility, press the down arrow on your keyboard when the NEC splash screen appears.
|
|
|
 |
|
|
 |
|
|