Answer:
This utility has been removed from the download area because of issues that were found when using it.

It was found that when the system is running in High-speed mode when on battery power, that the CPU draws more power than the battery can provide. This can cause permanent reduction of overall life of the battery.

Answer:
This applies to the following error in the Device Manager for the Targus USB to Serial adapter (PA088U) : Serial On USB Port: "This device cannot start: (Code 10)"

The adapter will not work after reconnection if there is an application such as Palm HotSync trying to access the COM port.

To correct this situation:

• Close any applications that might be trying to access the COM port and then plug in the device.
  Or
  
• Plug in the device and reboot.

Answer:
This is a known issue with these versions of Adaptec software:

• Easy CD Creator
• DirectCD versions

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

Answer:
This is a known issue with these versions of Adaptec software:

• Easy CD Creator
• DirectCD versions

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

Answer:
NEC has created two patch files to correct this situation. One file is for Windows NT 4.0 to be used before upgrading to Windows 2000. The other file is for Windows 2000 after upgrading from Windows NT 4.0.

Because these files modify the Registry, please call Technical Support for downloading instructions. The number is 1-866-632-8061.

Answer:
After installing Microsoft Windows Media Player 7, Windows 2000 hangs on hibernate or shutdown. This issue has been documented by Microsoft.

Microsoft Windows Media Player 7 / 7.1 has a plug-in for use with Adaptec CD creator software. This plug is automatically installed when you install media player 7 / 7.1. Remove the Adaptec CD Creator plug-in by performing the following:

1. Select Start | Settings | Control Panel | Add/Remove Programs.
2. Select Microsoft Windows Media Player 7 and click the Change/Remove button.
3. Make sure that the ?Remove Windows Media Components? radio button is selected and click Next.
4. From the list of components, place a check mark next to ?Adaptec CD-Burning Plug-in? and then click Next.
5. Click Next again to remove the component, and then click Finish to restart the computer.
6. The computer will hang one more time because the Plug in is loaded to memory. Shut the system down and the problem will go away on subsequent boots.